Contact Us
We're here to help. If you have questions, feedback, or need assistance with Chorus, please reach out.
Email: support@continuitylabs.ai
Response Time: We typically respond within 24-48 hours
Frequently Asked Questions
What devices support Chorus?
Chorus requires iPhone 15 Pro or newer with Apple Intelligence capabilities. The app uses on-device AI for transcription and processing.
How do I start a conversation session?
Open Chorus, tap the record button, and ensure all participants have given consent. The app will begin transcribing and generating insights in real-time.
Is my conversation data stored?
No. Audio recordings and transcripts are automatically deleted after processing. Only the AI-generated insights are retained, and those stay on your device. See our Privacy Policy for details.
How do I cancel my subscription?
You can manage or cancel your Chorus Pro subscription through your Apple ID settings: Settings → [Your Name] → Subscriptions → Chorus.
The transcription isn't accurate. What can I do?
Transcription accuracy depends on audio quality. For best results: minimize background noise, ensure speakers are close to the device, and speak clearly. Multiple simultaneous speakers may reduce accuracy.
How do conversation games work?
Chorus includes five conversation games (Storytelling, Improv, Alibi, The Expert, Pitch Perfect) that prompt engaging group activities. Games can be accessed from the main menu and require game tokens to play.
Troubleshooting
If you're experiencing issues:
1. Ensure you have the latest version of Chorus from the App Store
2. Check that Apple Intelligence is enabled in your device settings
3. Restart the app if transcription stops working
4. Ensure the app has microphone permissions enabled
If problems persist, contact us with details about the issue and your device model.