Contact Us
Email: support@continuitylabs.ai
Response Time: Within 24-48 hours
Frequently Asked Questions
How does Clearwater help with finances?
Clearwater helps you reflect on spending decisions and develop clarity about your values around money. Unlike budgeting apps, it focuses on discernment rather than tracking.
Is my financial data private?
Yes. All your financial reflections are stored locally on your device. We cannot access your financial reflections. See our Privacy Policy for details.
Can I export my data?
Yes, Clearwater allows you to export your financial reflections and insights in standard formats for backup or personal use.
How do I delete my data?
You can delete individual entries or all data from within the app settings. Since data is stored locally, deletion is immediate and permanent.
What's included in Premium?
Premium unlocks unlimited transaction history, Apple Watch companion app, home screen widgets, AI-powered pattern insights, and adjustable surcharge rates. Core features (logging, sorting, 90-day history) remain free forever.
How do I cancel my subscription?
Open Settings on your iPhone → tap your name → Subscriptions → Clearwater → Cancel. Your premium features remain active until the end of your billing period.
What is the 19% surcharge?
The consciousness surcharge is a practice of noticing hidden costs in discretionary spending. It's not savings or a guilt tax—it's awareness. You decide what to do with the amount. Tap "Learn more" in the app for the full explanation.
Troubleshooting
If you're experiencing issues, try restarting the app or updating to the latest version. For persistent problems, contact us with details about the issue and your device.